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Smashbox Reviews

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Overall Rating

4.8
10 Reviews
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About Smashbox

Smashbox.com is a renowned online platform that offers a wide range of beauty products. The website features bestselling primers, foundations, liquid lipsticks, eye palettes, contouring kits, and volumizing mascaras. Their #1 product is the Original Photo Finish Smooth & Blur Primer, which is infused with vitamin A & E. Another popular product is the Halo Sculpt + Glow Contour, Blush + Highlighter Palette with Vitamin E. They also offer the Photo Finish Resurface Smooth + Renew Primer that instantly smooths texture, grips makeup all day, and renews skin over time.

The website provides a variety of categories for customers to shop from, including foundation, eyes, primer, and lips. They also offer new products regularly. Customers have the opportunity to receive two free gifts on orders of $65 or more. If they spend $20 more ($85+ total), they'll also receive a special Smashbox makeup bag.

Customer reviews highlight the quality and effectiveness of their products. For instance, the Always On Foundation is praised for its natural-looking and hydrating properties, while the Halo Tinted Moisturizer is loved for its light, skin-protecting, and glowing effects. The Waterproof Kohl Liner is a favorite for its self-sharpening feature and variety of colors.

All products are made cruelty-free, reflecting the brand's commitment to ethical practices. The brand aims to provide high-quality, super-comfortable products that give customers a gorgeous look anytime, on or off duty, in front of the camera or behind the lens.

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Smashbox Customer Reviews (10)

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Delfio Trentini
Delfio Trentini
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Feb 14, 2023
Julie Graham
Julie Graham
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Feb 13, 2023
Suzanne Vasquez
Suzanne Vasquez
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Feb 12, 2023
Maximilian Fuerst
Maximilian Fuerst
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Feb 12, 2023
Adam Denning
Adam Denning
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Feb 10, 2023
Anastasie Chatigny
Anastasie Chatigny
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Feb 10, 2023
Kevin Walker
Kevin Walker
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Feb 9, 2023
Dominic Warren
Dominic Warren
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Feb 9, 2023
Nancy Robinson
Nancy Robinson
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Feb 9, 2023
Filippa Friis
Filippa Friis
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Feb 8, 2023

Smashbox Customer’s Q&A

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Smashbox FAQs

FAQ

About Smashbox.com Prices and Cost?

Smashbox offers a wide range of beauty products. The Original Photo Finish Smooth & Blur Primer is priced at $42.00, while the Jumbo Original Photo Finish Smooth & Blur Primer is available for $60.00. The website also offers free gifts on orders of certain amounts. For instance, a Photo Finish Primerizer+ Hydrating Deluxe Sample is free on orders of $65+. If the total order amount is $85+, customers also receive a special Smashbox makeup bag. Shipping costs are calculated based on the total order amount. However, specific product prices may vary, and for the most accurate information, it's recommended to visit the official Smashbox website.

FAQ

Smashbox.com Return Policy?

Smashbox.com has a detailed return policy. If a customer is not satisfied with an online purchase, the purchase price can be refunded if the return complies with their return policy. Products purchased from Smashbox.com must be returned in new or gently used condition and within 60 days from the date of purchase. Returns of items that qualified for a free promotional item must be returned with the free promotional item. Engraved items, and items noted as final sale or not-returnable are not eligible for exchange or return. Smashbox eGift Cards cannot be exchanged or returned to Smashbox. All Smashbox eGift Card purchases are subject to CashStar’s return policies. Shipping and delivery fees are not refundable.

In terms of shipping policy, Smashbox.com offers different shipping options with varying costs and delivery timeframes. Standard processing takes 1-2 business days, and shipping takes 3-6 business days. The cost for standard shipping is $7, but it's free on orders over $50. For 2nd Day shipping, processing is done on the same business day, and shipping takes 2 business days. The cost for 2nd Day shipping is $15. For Overnight shipping, processing is done on the same business day, and shipping takes 1 business day. The cost for Overnight shipping is $25. A signature may be required upon delivery for Overnight and 2nd Day shipments. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day. Please note, Smashbox.com orders are shipped to locations within the U.S. only.

FAQ

About Smashbox.com Popular Products and Services?

Smashbox.com offers a wide range of popular products and services. The #1 product is the Original Photo Finish Smooth & Blur Primer, which is infused with vitamin A & E. Other bestsellers include the Halo Sculpt + Glow Contour, Blush + Highlighter Palette with Vitamin E, the Photo Finish Resurface Smooth + Renew Primer, and the Cali Contour Palette.

For the eyes, there's the Super Fan Mascara, the Always Sharp Waterproof Kohl Liner, and the Cover Shot Eye Palette. The Always On Liquid Lipstick and Be Legendary Prime & Plush Lipstick are popular for the lips.

The Halo Healthy Glow All-In-One Tinted Moisturizer with Hyaluronic Acid and the Always On Cream Eye Shadow are also well-liked. The Photo Finish Primerizer+ Hydrating Primer with Triple Hyaluronic Acid is another top pick.

In addition to these, Smashbox.com also offers new products like the Halo Sculpt + Glow Face Palette and the Resurface Smooth + Renew Primer. They also provide free gifts on orders of certain amounts.

Please note that this information is based on the bestsellers and new arrivals listed on the website. It's always a good idea to check the website for the most up-to-date information.

FAQ

About Smashbox.com Payment Method?

Smashbox.com offers a variety of payment methods. Customers can pay using American Express, Discover, MasterCard, Visa, PayPal, Afterpay, and credit cards issued by U.S. financial institutions. For orders shipped to the U.S., billing addresses from the U.S., Canada, and select international countries are accepted. Please note that the billing address should be entered exactly as it appears on the credit card statement.

In addition to these, Smashbox.com also provides an option to pay in four equal installments every two weeks with no interest through a service called Installments by Afterpay. This service is only available to customers who have a U.S. billing address, U.S. shipping address, a U.S. Visa or Mastercard (credit or debit card), and a U.S. mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.

Please note that all items in the shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount may apply and additional eligibility requirements may need to be met to qualify for this service. After the order is processed, customers can log into their Afterpay account to view their orders, make payments, and manage account details. If funds are not available or the payment is not made when it is due, late fees may apply.

Orders placed with other payment methods will be charged at the time the order ships. If the item ordered is out of stock at the time of order, an email will be sent to let the customer know the expected shipping date. Backordered items are shipped as soon as they are available, and the customer is not charged until the item ships. The actual delivery date of the order depends on the shipping method selected at checkout.

If an order is placed and then the customer changes their mind, it is possible to cancel the order by calling the customer service number. However, the order can only be canceled if it has not already been shipped. If an order is canceled, the customer will not be billed for any canceled items. If the customer would like to place a new order or if they have questions about a canceled order, they can call the customer service number for assistance.

Smashbox.com also has a loyalty reward program called SmashCash Rewards. This program has three levels—Minimalist, Bawse, and Big Spender. The level is based on the amount spent on qualifying Smashbox.com purchases within a single year. The level is updated each year on the anniversary of the date when the customer signed up for SmashCash.

Please note that the information provided here is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official Smashbox.com website or contact their customer service directly.

FAQ

Does anyone else see the information that I provide to Smashbox?

At Smashbox.com, customer security is of utmost importance. When you place an order on their website, your information is encrypted using the latest Secure Sockets Layer (SSL) technology, ensuring that your personal data is kept private and secure.
FAQ

Does Smashbox accept international orders?

Smashbox.com currently only ships orders to locations within the United States. However, Smashbox products are available in 40 countries around the world.
FAQ

Why has my favorite product been discontinued?

Smashbox makes decisions about which products to discontinue based on what their customers are buying, loving, and talking about. Unfortunately, discontinued products and shades are a common disappointment in the beauty world.
FAQ

Is Smashbox cruelty-free?

Yes, Smashbox is a cruelty-free makeup brand that does not test its products on animals. Instead, they test their products on human volunteers.

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