Smashbox Reviews
(Rated by 1343 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
15
%OFF15
%OFFGREAT OFFER
Overall Rating
4.8
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.5
- Good Value4.3
- Shipping & Delivery4.3
- Price & Quality5.0
- Return Policy5.0
Recent Customer Reviews (10)
Delfio Trentini
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Julie Graham
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Suzanne Vasquez
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Maximilian Fuerst
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Adam Denning
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Anastasie Chatigny
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Kevin Walker
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Dominic Warren
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Nancy Robinson
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Filippa Friis
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Payment Methods
Accepted Payment Options:
Prices for items on Smashbox.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Smashbox credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Smashbox Pros & Cons
Pros
1
High-Quality Makeup: Products are aesthetically pleasing and beneficial for the skin, infused with ingredients like vitamins, antioxidants, and hyaluronic acid.
2
Diverse Range of Foundations: Offers a plethora of options to suit every skin type, tone, and preference.
3
Innovative Products: Features products like the Photo Filter Powder Foundation, which mimics the effect of a photo filter, blurring imperfections and delivering a flawless finish.
4
Long-Lasting Coverage: Products like the Studio Skin Full Coverage 24-Hour Foundation offer long-lasting, full coverage that stays put for up to 24 hours, resisting sweat, humidity, and transfer.
5
Customer Service: Generally, customers are satisfied with customer service, although there have been some reports of slow response times and unaddressed issues.
6
Payment Options: Offers various payment methods including American Express, Discover, MasterCard, Visa, PayPal, and Afterpay.
CONS
1
Customer Service Issues: Some customers have reported difficulty in getting responses from customer service, particularly regarding product issues.
2
Website Issues: The website has been criticized for its slow performance and lack of features, making it difficult to use.
3
Return Policy Limitations: Returns must be in new or gently used condition and within 60 days, with some items not eligible for exchange or return.
4
Shipping Delays: There have been reports of shipping delays, which can be frustrating for customers.
Smashbox Features and Benefits
Features
High-Quality Makeup
Products are aesthetically pleasing and beneficial for your skin. Makeup is infused with ingredients like vitamins, antioxidants, and hyaluronic acid, which work together to hydrate, protect, and rejuvenate your skin.
Diverse Range of Foundations
Offers a plethora of options to suit every skin type, tone, and preference. Whether you're seeking full coverage for a glamorous night out or a light, hydrating formula for everyday wear, Smashbox has got you covered.
Innovative Products
For example, the Smashbox Photo Filter Powder Foundation mimics the effect of a photo filter, blurring imperfections and delivering a flawless, soft-focus finish.
Long-Lasting Coverage
Products like the Smashbox Studio Skin Full Coverage 24-Hour Foundation offer long-lasting, full coverage that stays put for up to 24 hours, resisting sweat, humidity, and transfer.
Cruelty-Free and Vegan
All products are made cruelty-free and many are vegan.
Skincare Infused Makeup
The Always On Skin-Balancing Foundation is a fusion of makeup and skincare, seamlessly melding long-lasting coverage with a hydrating touch. Infused with the innovative Balance Boost Complex, this foundation introduces Hyaluronic Acid for instant and 24-hour hydration.
Customer Service
Generally, customers are satisfied with customer service.
Payment Options
Offers various payment methods including American Express, Discover, MasterCard, Visa, PayPal, and Afterpay.
Up to 50% Off
Discounts on select products through their 'Studio Steals' section.
Free Foundation Brush
With any purchase, customers can receive a free foundation brush.
SmashCash Points
Joining the SmashCash program can earn points that can be redeemed for rewards.
Free 60-day Returns
Free 60-day returns on all purchases.